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Electronic Arts Inc. is an American video game company headquartered in Redwood City, California. EA develops and publishes games under several labels including EA Sports titles FIFA, Madden NFL, NHL, NCAA Football, NBA Live, Battlefield, Need for Speed, The Sims as well as newer franchises such as Crysis, Dead Space, Mass Effect, Dragon Age, Army of Two, Titanfall and Battlefront Star Wars.
Full Outage Map
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What isn't working?
Please let us know what issue you are experiencing with EA Games:
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In the last three months, how would you rate EA Games?
2.28 out of 5 4,261 ratings
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Problems in the last 24 hours
The graph below depicts the number of EA Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at EA Games. Are you experiencing issues or an outage? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by EA Games users through our website.
Online Play (44%)
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Sign in (38%)
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Glitches (8%)
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Game Crash (6%)
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Matchmaking (3%)
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Hacking / Cheating (1%)
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Live Outage Map
The most recent EA Games outage reports came from the following cities:
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| City | Problem Type | Report Time |
|---|---|---|
 Leipzig | Glitches | |
 Montréal | Online Play | |
 Oberlin | Online Play | |
 Milan | Online Play | |
 São Paulo | Sign in | |
| Rio de Janeiro | Sign in |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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EA Games Issues Reports
Latest outage, problems and issue reports in social media:
- elFEROmeno (@SrkFrht) reported
@EAFIFAMOBILE I can't log in for 4 days. I lost many things during the event. Your help account @EAHelp is not working. Everyday a new one ask me about the situation from the begining. I spent money and time for this game. And this is technical problem that belongs to you.
- 𝘿𝘼𝙕𝙀𝘿𝙉𝙀𝙏𝙄𝘾 🥽 (@Dazednetic) reported
@Vrified_Games @EAHelp @OriginInsider Customer service. I'm not gonna go into details. But awful.
- BaDwOLF2183 (@MaPetite2183) reported
@defectivecherub @EAHelp There is some issue going on. I pre ordered the expansion on PC. Currently cannot play HSY at all. It shows on the world menu but says "pre order" still. Says I own and is install on Origin...but no luck and I can't find much on what's going on. 😕
- ash 🕊 (@crescentmoontea) reported
@EAHelp hi!! I'm trying to build a new Sims 4 bundle now that the High School expansion is out but I keep getting the "you're quite the collector" error (I have all the other main expansions) - is this just because the servers are overwhelmed right now?
- 𝚢 𝚞 𝚛 𝚒 ෆ (@softfuIIy) reported
@EAHelp New jobs are broken with no description, pets get phone calls..
- chels (@FE405366) reported
@Ann80219 @rubydsart @EAHelp i’m having the same problem too :( would i have to uninstall them or just disable the for a moment?
- crymeatable (@iamconfusion274) reported
@CarolynxCorpse @EAHelp @TheSims Try going on the website? I was looking at the pack on the origin app and it has the same error thing but not on the origin website
- Carrie (@CarolynxCorpse) reported
@iamconfusion274 @EAHelp @TheSims Still not working 🫠🫠🫠
- lana (@lana245939392) reported
@EAHelp @TheSims it doesn’t let me visit the new sims high school world and my sim kissed her mum pls help and fix i wanna play the new pack
- 𓇼◌ ｡ kit (@poeticluv) reported
@Feylock_art @EAHelp same problem!
- elFEROmeno (@SrkFrht) reported
@EAFIFAMOBILE I can't log in for 4 days. I lost many things during the event. Your help account @EAHelp is not working. Everyday a new one ask me about the situation from the begining. I spent money and time for this game. And this is technical problem that belongs to you.
- madz (@manymellohis) reported
@EAHelp is anyone else having the problem where you play with normal lifespan but the teens are only teens for 8 days? i haven’t seen anyone else with this issue
- Shevon Deetlefs (@shevonD34) reported
@EAHelp I pre-ordered the Sims 4 High School pack, but I am unable to download it. It just says unavailable for purchase. But I already paid... what is the issue? Dis the server crash or something?Please help!
- ✨Hannah Montana✨ (@BrookieRexxx) reported
@EAHelp cause incestal relations, pronouns arent perfect within script, curved walls cause diagonal floor tiles to be glitched and look spiky... the list goes on. Please delay new release of packs and dedicate time/payroll to allow your workers to fix the game. Please and thank you 💖
- Alma Justine (@justine05644996) reported
@AlyshaDiBiasio @EAHelp yeah, don't worry ... it's just going insane with bugs and issues 🥲
- *♡¿ (@zurexic) reported
@kirarasyaaa @shevonD34 @EAHelp did you experience any issues so far? i wana download it but im scared
- noah🏳️⚧️ | BLM (@trexgbd) reported
@fredyatwt @EAHelp that was the original issue but now it’s saying i don’t own it at all
- Potato (@potatoffline) reported
@DeadlyGambit @EAHelp I restarted my pc and it fixed the problem for me but everytime i try and download it an error occurs .-.
- 🥪soren🥪VArtist FR/EN - DEBUT : TBA (@__idolshark) reported
@EAHelp hello! i sadly can't connect on ur website to download origins, when i enter my id it gave me an error message :(( i already do have an acc tho
- Alysha DiBiasio (@AlyshaDiBiasio) reported
@shevonD34 @EAHelp I figured out the issue! I had to uninstall and reinstall the newest version of Origin.
- stxtic owns you (@OwnsStxtic) reported
@EASPORTSFIFA Anyone else here got a glitch where they have 1250 fut champs points but it won’t let them play the matches and keeps kicking you back to rivals? @EAHelp
- Kelly Child (@KellyLola2019) reported
@EAHelp all this money on a new pack and i cant even open my save I started 24 hrs ago. I cant understand why you release updates and packs that cause so many bugs/glitches… keeps saying error and restart game but doesnt fix it
- 🎗bee minecraft ™️ 9/19 (@rubydsart) reported
@EAHelp hi so I got the Highschool pack for sims and it's for some reason not working properly? The phone doesn't have text and the Highschool traits aren't working either they don't have any text I've restarted the game and it's still the same :(
- Chris Taters (@_YOUNGBL00D_) reported
@EAHelp My pc doesn't do wireless. I know its not my connection cause I have done several test. Test that I saw someone in the forum say as well. Just wondering if there is an issue on ea side or something.
- unknown (@4n1a1l4) reported
@shevonD34 @EAHelp There's a lot of people with this problem, i'm trying to figure out how to solve it. If I get the answer, i'll tell u <3
- ✨Hannah Montana✨ (@BrookieRexxx) reported
@EAHelp Honestly, this issue has derived since the beginning of the Sims 4, & we've had to sit here and wait for modders to fix the majority of it or atleast wait years for proper updates. Please stop releasing new content & instead dedicate time and focus into making sure (2/4)
- Spookyking22 (@spookyking22) reported
@EAHelp My bad i didn't pay attention to it...and my problem is fixed thanks for the help...i really appreciate it...
- ✿ Sea of Sakura ✿ (@SeaofSakura) reported
@EAHelp hi I haven’t received 3 bonus content items from Sims 4 high school years, is this a known problem do I have to wait? Thanks
- ✨Hannah Montana✨ (@BrookieRexxx) reported
@EAHelp I understand that due to current economic circ*mstances at this moment, payroll is tight, but please understand that you forcing your workers/devs to release unfinished/minimal play tested packs before release is a consistent issue that needs to be addressed (1/4)
- Shevon Deetlefs (@shevonD34) reported
@AlyshaDiBiasio @EAHelp I am having the same issue...Think the server crashed or something
